> For the complete documentation index, see [llms.txt](https://novaon-tech.gitbook.io/oncustomer_eng/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://novaon-tech.gitbook.io/oncustomer_eng/vii.-report/1.-conversation-report/1.3.-effectiveness.md).

# 1.3. Effectiveness

In **Menu** => Select Menu Report **(1)** => Select **Conversations (2)** => Select **Effectiveness (3).**

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