4. Service Task Report
Purpose: Helps you track the overall report of the Service task
In Menu => Select Report Menu (1) => Select Service Task Report (2) => Select Overview (3)
You can select the time period you want to view the report. The system has a default display time, but you can also change it if you want.
Types of Service task reports:
Service Tasks over time: Number of newly created tickets grouped by creation date
Service Task by employee: Number of service tasks by creator.
Number of Service Tasks assigned per day for each employee
Status by pipeline: Tags are arranged by number from largest to smallest.
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