7.1. Service Task
Purpose: Helps you see the level of customer satisfaction with the Service Task service.
In Menu => Select Menu Report (1) => Select Customer Experience (2) => Select Service Task (3)
You can select the time period you want to view the report. The system has a default display time, but you can also change it if you want.
You can filter for all employees or for a specific employee/group to view reports:
Types of customer experience reports according to Service Task:
Customers are satisfied over time
Customers are satisfied according to employees .
Customer reviews.
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